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#102a604d;overflow:hidden}.sip-trans-who{font-weight:800}.sip-trans-meta{font-size:11.5px;color:#94a3b8;font-weight:500;margin-top:2px}.sip-chips{display:flex;flex-wrap:wrap;gap:6px;margin-bottom:10px}.sip-chip{font-size:11.5px;font-weight:700;border-radius:999px;padding:3px 11px;background:#e2e8f0;color:#475569}.sip-chip.pos{background:#dcfce7;color:#15803d}.sip-chip.neu{background:#fef9c3;color:#854d0e}.sip-chip.neg{background:#fee2e2;color:#b91c1c}.sip-chip.tipo{background:#ede9fe;color:#6d28d9;text-transform:capitalize}.sip-intencion{font-size:13px;color:#334155;margin-bottom:12px}.sip-resumen{background:#f7f9fc;border:1px solid #eef2f7;border-radius:10px;padding:11px 13px;font-size:13.5px;line-height:1.55;color:#1e293b}.sip-calmotivo{margin-top:6px;font-size:12px;color:#64748b}.sip-comp{list-style:none;margin:0;padding:0}.sip-comp li{display:flex;gap:8px;font-size:13px;padding:5px 0;border-top:1px dashed #eef2f7;color:#1e293b}.sip-comp li:first-child{border-top:0}.sip-comp li 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button{margin-left:auto;border:0;background:#f1f5f9;border-radius:8px;padding:6px;cursor:pointer;display:grid;place-items:center}.sip-trans-body{padding:16px;overflow-y:auto}.sip-trans-sec{margin-bottom:16px}.sip-trans-sec b{display:block;font-size:12px;text-transform:uppercase;letter-spacing:.03em;color:#94a3b8;margin-bottom:6px}.sip-trans-sec p{margin:0;font-size:13.5px;color:#1e293b;line-height:1.55}.sip-trans-text{background:#fbfcfe;border:1px solid #eef2f7;border-radius:10px;padding:6px 14px;max-height:300px;overflow-y:auto}.sip-trans-text p{margin:9px 0;font-size:13.5px;line-height:1.6;color:#334155}.sip-dialogo{display:flex;flex-direction:column;gap:8px;max-height:320px;overflow-y:auto;padding:4px 2px}.sip-turno{display:flex;flex-direction:column;max-width:82%}.sip-turno.agente{align-self:flex-end;align-items:flex-end}.sip-turno.cliente{align-self:flex-start;align-items:flex-start}.sip-turno-lbl{font-size:10.5px;font-weight:700;color:#94a3b8;margin:0 4px 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#d6d9de);border-radius:6px;background:#fff;cursor:pointer}.btn-sm:hover{background:#f2f4f7}.fx-sim-row>td{background:#f8fafc;padding:0!important}.fx-sim{padding:14px 16px;border-left:3px solid var(--blue)}.fx-sim-h{font-size:13px;font-weight:700;color:#15428a;margin-bottom:12px;display:flex;align-items:center;gap:10px;flex-wrap:wrap}.fx-sim-lock{font-size:11px;font-weight:600;color:#64748b;background:#eef2f7;border-radius:999px;padding:2px 9px}.fx-sim-grid{display:grid;grid-template-columns:repeat(3,minmax(140px,1fr));gap:10px 14px}.fx-sim-grid label{display:flex;flex-direction:column;gap:4px;font-size:11.5px;font-weight:600;color:#64748b}.fx-sim-grid input{border:1px solid var(--line);border-radius:8px;padding:7px 9px;font-size:13px;color:#0f172a}.fx-sim-grid input:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 3px #2563eb1f}.fx-sim-acts{display:flex;justify-content:flex-end;gap:8px;margin-top:12px}@media(max-width:720px){.fx-sim-grid{grid-template-columns:1fr 1fr}}